How We Handle Your Account Data
We collect details needed to create and protect your account, including contact details, phone verification status, login records, device signals, and requests sent to support. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, we receive payment status and reference data needed
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to match the transaction; we do not need your wallet password for that process. We use this data to provide account access, detect unusual sign-in activity, resolve receipt questions, and meet applicable legal duties. Cookies help remember sessions and measure page use, while your mobile browser
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may send device and connection details when loading the lobby. We retain records only for operational, security, dispute, or legal needs, then remove or anonymise them when those needs end. Access depends on local law, and this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.